Return & Refund Policy
We want you to love your Arad Cookie Fashion purchase. If you are not completely satisfied, we accept returns within 30 days of delivery.
Return Eligibility
- Items must be unworn, unwashed, and in original condition
- All tags and packaging must be attached
- Items must be free of odors, stains, or damage
- Final sale items are not eligible for returns
Return Process
- Contact us at info@aradcookiefashion.com to request a return authorization
- We will email you return instructions and the return address
- Package your items securely with all original tags and packaging
- Ship the package using a trackable shipping method
- We will process your refund within 5-7 business days of receiving your return
Refund Method
Refunds are issued to the original payment method. Processing time depends on your bank or credit card company, typically 3-5 business days.
Exchanges
To exchange an item for a different size or color, please return the original item and place a new order for the desired item.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 7 days of delivery. We will arrange a replacement or full refund at no cost to you.